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F.A.Q.

General Questions

Here you can find our frequently asked questions (FAQs). At Színfolt we provide customer support in English, German and Hungarian language. Please feel free to contact us for specific questions about product or delivery terms. We are looking forward to hear from you 🙂

Are Peugeot, Coravin, Vinturi products genuine and of good quality ?

Színfolt is the official representative of all mentioned companies and only lists guaranteed premium products

What about warranty ?

If legitimate warranty issues occur please return product to our address. A replacement product or repaired product will be sent free of charge. 

How do I get my product and what's the delivery timeframe ?

The delivery time may vary from country to country but usually takes 3 – 4 working days with DPD courier service.

Who can I contact if I have a question ?

We can help you in several languages ​​at the given email address or by specified central telephone number.

Can a order be picked up in person ?

Yes, but time and date must be agreed in advance. Please contact us via email.

Is it possible to label the boxes and crates ?

Yes, but only for orders over 10 pieces. We provide screen printing and laser engraving. Costs depend on text and number of pieces must be agreed via email.

SHipping

Delivery Options & Guidelines

Timeframe

Delivery usually takes 3 – 4 working days with DPD courier service. 

Store pick up

You can always pick up your order in person at the our workshop in Budapest. Please let us know so we can schedule your arrival. 

Large or Bulky orders

We really cater for our customers needs and will help you finding the right shipment in case you planning a large order.  

Warranty

All our products are genuine and of highest quality standards. However if you encounter any problems please contact us. 

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